At Mercantile Bancorp, Inc., we know how important personal privacy is to you. We understand that you expect your financial affairs to be kept private and secure. We also understand the need to protect information that you have provided. Therefore, we maintain procedures and guidelines to properly handle this information.

We gather information regarding users of our web site through the use of on-line forms, e-mail, and "cookie" files. Cookies are used to estimate our audience size. Each browser accessing our site is given a unique cookie, which is then used to determine whether a user is a first-time visitor or a return visitor. This information helps us deliver better service. User ID's and Passwords must be used each time to access account information. During Internet correspondence with our bank, some information will be gathered to administer the session for the customer. We collect, retain, and use information about you only where we believe it will be useful to administer our business or provide products, services, or opportunities for you. We will use this information to constantly improve our products and service for our customers.

Security such as access procedures and levels are in place that limit access to personally identifiable information to only those employees with a business reason to know such information about you. We maintain appropriate security standards and procedures regarding unauthorized access to customer information. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures and our Standards of Conduct Policy.

Our procedures provide assurance that your financial information is accurate, current, and complete in accordance with commercial industry standards. You may inform us in writing or through our web site, of any inaccurate information. We will quickly respond to your requests to correct inaccurate information. These changes, after verification, will be made in a timely manner. We also have internal procedures to update and correct inaccurate information.

We reserve the right to change this policy at any time by posting a new privacy policy. For more information about our privacy policy, please contact us at info@mercbanx.com.

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